If you are not completely satisfied with your purchase, we are glad to offer a store credit or exchange. Store credit can be used both in-store and online. Please note we do not issue refunds for return items. 

Any item purchased on sale is considered FINAL SALE and is not eligible for return, exchange or store credit, including items sold at promotional discount. Returns will not be accepted for intimates, swimwear, apothecary or pierced earrings. We do not offer price adjustments for prior purchases.

All returns must be pre-approved. Before returning an item, please contact us at 917-409-1499 or to notify us of the item you wish to return, and the reason for return.

Items must be returned within 7 days of purchase in their original unused, unwashed condition and with all Oroboro and designer tags still attached. For online orders, items must be shipped within 5 business days of receipt. We reserve the right to request proof of shipment date. Customers are responsible for the cost of all return shipments. We highly recommend that you insure all packages, as a full credit will only be issued if the package is not lost or damaged.